Highspot incident

Degraded Performance in AMERICA2 (SU2)

Notice Resolved View vendor source →

Highspot experienced a notice incident on June 13, 2024 affecting Administration & Authentication and Analytics and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2024, 02:03 PM UTC
Resolved
Jun 13, 2024, 03:03 PM UTC
Duration
59m
Detected by Pingoru
Jun 13, 2024, 02:03 PM UTC

Affected components

Administration & AuthenticationAnalyticsContentCRM IntegrationLearningPitchesSearchSupport CenterEngagement

Update timeline

  1. investigating Jun 13, 2024, 02:03 PM UTC

    We are investigating reports regarding an issue related to Degraded Performance in AMERICA2 (SU2) We are actively investigating this issue and will provide further details regarding symptoms and scope at 08:00 Pacific Time.

  2. resolved Jun 13, 2024, 03:03 PM UTC

    We have deployed a fix for the Dizzy Server / Degradated Performance. All functionality is fully restored.