Highspot incident

Notification Emails Event

Notice Resolved View vendor source →

Highspot experienced a notice incident on October 17, 2024, lasting 1d 11h. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2024, 04:31 AM UTC
Resolved
Oct 18, 2024, 04:27 PM UTC
Duration
1d 11h
Detected by Pingoru
Oct 17, 2024, 04:31 AM UTC

Update timeline

  1. monitoring Oct 17, 2024, 04:31 AM UTC

    On Tuesday, October 15th we experienced an issue with additional notification emails being sent in error. We've identified and mitigated the core problem, and have disabled some notification emails as part of the investigation. We apologize for any inconvenience this may have caused.

  2. monitoring Oct 18, 2024, 12:08 AM UTC

    A hotfix has been deployed to address the notification error event, and we are continuing to monitor the situation and will provide an update as available. You may begin to receive email notifications as the system sends out emails from the queue.

  3. resolved Oct 18, 2024, 04:27 PM UTC

    This incident has been resolved.