Highspot incident

Degraded performance in Highspot

Minor Resolved View vendor source →

Highspot experienced a minor incident on February 13, 2025 affecting Administration & Authentication and Administration & Authentication and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 11:12 PM UTC
Resolved
Feb 13, 2025, 11:40 PM UTC
Duration
28m
Detected by Pingoru
Feb 13, 2025, 11:12 PM UTC

Affected components

Administration & AuthenticationAdministration & AuthenticationAdministration & AuthenticationAdministration & AuthenticationAdministration & AuthenticationAnalyticsAnalyticsAnalyticsAnalyticsAnalytics

Update timeline

  1. investigating Feb 13, 2025, 11:12 PM UTC

    We are currently investigating reports of degraded performance in Highspot, including slow load times, latency, and dizzy errors. We are actively investigating this issue and will provide another update at 4PM PT.

  2. resolved Feb 13, 2025, 11:40 PM UTC

    The Engineering Team identified and resolved a DNS issue. All Highspot systems are back to normal.