Highspot incident

Degraded performance in the Engagement Center

Minor Resolved View vendor source →

Highspot experienced a minor incident on February 26, 2025 affecting Engagement and Engagement and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2025, 05:12 PM UTC
Resolved
Feb 26, 2025, 05:52 PM UTC
Duration
39m
Detected by Pingoru
Feb 26, 2025, 05:12 PM UTC

Affected components

EngagementEngagementEngagementEngagementEngagement

Update timeline

  1. investigating Feb 26, 2025, 05:12 PM UTC

    We are currently investigating an issue where users are intermittently returned an error when accessing the Engagement Center. We will provide another update at 10AM PT.

  2. resolved Feb 26, 2025, 05:52 PM UTC

    We have deployed a fix for the degraded performance issue impacting the Engagement Center. This is now fully resolved.