Highspot incident

Degraded Search Performance in Highspot

Minor Resolved View vendor source →

Highspot experienced a minor incident on March 19, 2025 affecting Search and Search and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2025, 10:03 PM UTC
Resolved
Mar 19, 2025, 10:20 PM UTC
Duration
17m
Detected by Pingoru
Mar 19, 2025, 10:03 PM UTC

Affected components

SearchSearchSearchSearchSearch

Update timeline

  1. investigating Mar 19, 2025, 10:03 PM UTC

    We are currently investigating reports of degraded performance in Highspot where Server Dizzy Errors are being returned when using Search. We are investigating this with the highest priority possible. We will provide another update at 4PM PT.

  2. resolved Mar 19, 2025, 10:20 PM UTC

    We have deployed a fix for the degraded performance issue impacting Search in Highspot. This is now fully resolved.