Highnote incident

Unable to view transactions, payment cards and financial accounts

Major Resolved View vendor source →

Highnote experienced a major incident on October 18, 2022 affecting API and Dashboard, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2022, 05:06 PM UTC
Resolved
Oct 18, 2022, 05:52 PM UTC
Duration
45m
Detected by Pingoru
Oct 18, 2022, 05:06 PM UTC

Affected components

APIDashboard

Update timeline

  1. investigating Oct 18, 2022, 05:06 PM UTC

    There is an issue with viewing transactions, payment cards and financial accounts via both the API and the Highnote Dashboard. The issue is currently under investigation.

  2. resolved Oct 18, 2022, 05:52 PM UTC

    This incident has been resolved.