Highnote incident

Degradation in test environment

Minor Resolved View vendor source →

Highnote experienced a minor incident on January 12, 2023 affecting API and Dashboard, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2023, 06:40 PM UTC
Resolved
Jan 12, 2023, 07:23 PM UTC
Duration
42m
Detected by Pingoru
Jan 12, 2023, 06:40 PM UTC

Affected components

APIDashboard

Update timeline

  1. investigating Jan 12, 2023, 06:40 PM UTC

    We’re experiencing a degradation in our test environment and you may not be able to access GraphQL or your dashboard. This is not impacting the live environment at this time.

  2. investigating Jan 12, 2023, 07:06 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 12, 2023, 07:14 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jan 12, 2023, 07:23 PM UTC

    This incident has been resolved.