Highnote incident

Dashboard login is hanging

Major Resolved View vendor source →

Highnote experienced a major incident on February 10, 2023 affecting Dashboard and Test Environment, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2023, 08:02 PM UTC
Resolved
Feb 10, 2023, 08:39 PM UTC
Duration
37m
Detected by Pingoru
Feb 10, 2023, 08:02 PM UTC

Affected components

DashboardTest Environment

Update timeline

  1. investigating Feb 10, 2023, 08:02 PM UTC

    We are experiencing issues with the login of the dashboard both in our TEST and LIVE environment. This is not impacting the ability to access any GraphQL APIs.

  2. resolved Feb 10, 2023, 08:39 PM UTC

    Dashboard is now functional.