Highnote incident

Highnote domain issue due to the domain registry

Critical Resolved View vendor source →

Highnote experienced a critical incident on January 22, 2024 affecting API and Dashboard and 1 more component, lasting 5h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2024, 10:48 AM UTC
Resolved
Jan 22, 2024, 03:50 PM UTC
Duration
5h 2m
Detected by Pingoru
Jan 22, 2024, 10:48 AM UTC

Affected components

APIDashboardTest Environment

Update timeline

  1. identified Jan 22, 2024, 01:46 PM UTC

    Our domain is currently suspended due to an inadvertent action by the domain registry. We are in communication with them and await their resolution to rectify the issue promptly.

  2. resolved Jan 22, 2024, 03:57 PM UTC

    This incident has been resolved.