Highnote experienced a notice incident on January 8, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 08, 2025, 09:28 PM UTC
This message provides an update regarding a service disruption that affected our platform earlier today. From 7:12 AM PST to 7:34 AM PST (22 minutes), asynchronous operations may have experienced delays due to an incident on a third-party cloud platform that we utilize. The following operations were impacted: -Balance Updates -ACH Transactions -Transfers -Search Data Indexing All operations have caught up as of 7:34 AM PST.