Highnote incident

Mastercard Networks are experiencing an intermittent service disruption

Major Resolved View vendor source →

Highnote experienced a major incident on March 9, 2025 affecting Transaction Processing - MasterCard, lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2025, 07:16 AM UTC
Resolved
Mar 09, 2025, 11:04 AM UTC
Duration
3h 48m
Detected by Pingoru
Mar 09, 2025, 07:16 AM UTC

Affected components

Transaction Processing - MasterCard

Update timeline

  1. monitoring Mar 09, 2025, 09:41 AM UTC

    Customers may experience transaction timeouts. Mastercard teams are working to resolve this issue, we will update you once the issue is resolved.

  2. resolved Mar 09, 2025, 11:04 AM UTC

    This incident has been resolved.