HighLevel Outage History

HighLevel had 103 outages in the last 2 years totaling 121h 39m of downtime — averaging 4.2 incidents per month.

There were 103 HighLevel outages since May 19, 2025 totaling 121h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.gohighlevel.com

Minor May 8, 2026

Active/Finished Workflow Sync Lag

Detected by Pingoru: May 08, 2026, 04:52 PM UTC
Resolved: May 08, 2026, 06:56 PM UTC
Duration: 2h 3m

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Minor May 8, 2026

Email and Messaging Analytics Delays Due to AWS Infrastructure Issue

Detected by Pingoru: May 08, 2026, 05:55 AM UTC
Resolved: May 08, 2026, 11:04 AM UTC
Duration: 5h 8m

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Major May 8, 2026

QR Analytics Loading Issues Due to AWS Outage

Detected by Pingoru: May 08, 2026, 05:02 AM UTC
Resolved: May 08, 2026, 05:04 AM UTC
Duration: 1m

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Major May 8, 2026

Form and Survey Analytics Loading Issues Due to AWS Outage

Detected by Pingoru: May 08, 2026, 05:01 AM UTC
Resolved: May 08, 2026, 07:29 AM UTC
Duration: 2h 28m

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Minor May 1, 2026

Delay in Smartlists Sync

Detected by Pingoru: May 01, 2026, 02:46 PM UTC
Resolved: May 01, 2026, 04:02 PM UTC
Duration: 1h 16m

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Major April 24, 2026

Meta (Facebook, Instagram, Threads) Post Publishing Partial Outage

Detected by Pingoru: Apr 24, 2026, 06:54 AM UTC
Resolved: Apr 25, 2026, 10:41 AM UTC
Duration: 1d 3h

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Minor April 16, 2026

Issue with Bluesky posting

Detected by Pingoru: Apr 16, 2026, 09:32 AM UTC
Resolved: Apr 17, 2026, 03:40 AM UTC
Duration: 18h 8m

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Minor March 30, 2026

Snapshots are not processing.

Detected by Pingoru: Mar 30, 2026, 10:38 PM UTC
Resolved: Mar 30, 2026, 11:31 PM UTC
Duration: 53m

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Minor March 30, 2026

Latency in loading snapshots.

Detected by Pingoru: Mar 30, 2026, 03:52 PM UTC
Resolved: Mar 30, 2026, 05:54 PM UTC
Duration: 2h 1m

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Minor March 25, 2026

We are investigating an issue where Business Profile updates (logos, names, timezones, and websites) are failing to save across multiple sub-accounts.

Detected by Pingoru: Mar 25, 2026, 05:54 PM UTC
Resolved: Mar 25, 2026, 06:38 PM UTC
Duration: 44m

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Minor March 16, 2026

CRM Conversations Tab Not Loading

Detected by Pingoru: Mar 16, 2026, 05:38 PM UTC
Resolved: Mar 16, 2026, 05:58 PM UTC
Duration: 20m

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Minor March 13, 2026

Sub Accounts are not getting listed in the Agency view

Detected by Pingoru: Mar 13, 2026, 12:24 PM UTC
Resolved: Mar 13, 2026, 12:27 PM UTC
Duration: 2m

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Minor March 10, 2026

We are currently experiencing an issue with the Social Planner where posts are not syncing in the list view. As a result, users may not be able to see their posts in the list view at the moment.

Detected by Pingoru: Mar 10, 2026, 03:16 PM UTC
Resolved: Mar 10, 2026, 03:52 PM UTC
Duration: 35m

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Minor March 2, 2026

Disruption with voice AI calls

Detected by Pingoru: Mar 02, 2026, 11:59 AM UTC
Resolved: Mar 02, 2026, 12:00 PM UTC
Duration: 46s

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Minor March 1, 2026

A2P Profiles Impacted

Detected by Pingoru: Mar 01, 2026, 12:59 AM UTC
Resolved: Mar 01, 2026, 01:43 AM UTC
Duration: 44m

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Minor February 26, 2026

Degraded performance of marketplace webhooks and Jobber Integration

Detected by Pingoru: Feb 26, 2026, 11:35 AM UTC
Resolved: Feb 26, 2026, 11:39 AM UTC
Duration: 3m

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Minor February 25, 2026

Issues with adding and showing Dedicated Domain DNS Records

Detected by Pingoru: Feb 25, 2026, 07:49 PM UTC
Resolved: Feb 25, 2026, 10:05 PM UTC
Duration: 2h 15m

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Minor February 18, 2026

We are currently investigating an issue affecting SSL validation when adding External Domains to Sub-Accounts, caused by a Cloudflare service disruption.

Detected by Pingoru: Feb 18, 2026, 05:03 AM UTC
Resolved: Feb 20, 2026, 09:40 AM UTC
Duration: 2d 4h

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Minor February 17, 2026

Performance of marketplace and integration would be degraded

Detected by Pingoru: Feb 17, 2026, 02:40 PM UTC
Resolved: Feb 17, 2026, 02:42 PM UTC
Duration: 1m

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Minor February 13, 2026

Unable to Answer Incoming Calls

Detected by Pingoru: Feb 13, 2026, 06:21 PM UTC
Resolved: Feb 13, 2026, 06:49 PM UTC
Duration: 27m

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Major February 11, 2026

Provider Outage

Detected by Pingoru: Feb 11, 2026, 10:00 PM UTC
Resolved: Feb 11, 2026, 10:08 PM UTC
Duration: 8m

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Minor February 4, 2026

Phone number purchase not working

Detected by Pingoru: Feb 04, 2026, 08:57 PM UTC
Resolved: Feb 04, 2026, 09:20 PM UTC
Duration: 22m

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Minor February 2, 2026

User-facing authentication failures in page builder impacting multiple customers

Detected by Pingoru: Feb 02, 2026, 12:29 PM UTC
Resolved: Feb 02, 2026, 01:03 PM UTC
Duration: 34m

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Major January 27, 2026

We are running down some degradations in API performance. Possibly related to an ongoing google cloud incident.

Detected by Pingoru: Jan 27, 2026, 07:21 PM UTC
Resolved: Jan 27, 2026, 09:15 PM UTC
Duration: 1h 54m

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Minor January 22, 2026

Delay in the Auto Pilot responses in Conversations AI

Detected by Pingoru: Jan 22, 2026, 12:59 PM UTC
Resolved: Jan 22, 2026, 01:57 PM UTC
Duration: 57m

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