HighLevel incident

Degraded Voice AI performance due to TTS Provider outage. Increased Latency in agent response.

Major Resolved

HighLevel experienced a major incident on July 24, 2025, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2025, 03:29 PM UTC
Resolved
Jul 24, 2025, 04:32 PM UTC
Duration
1h 2m
Detected by Pingoru
Jul 24, 2025, 03:29 PM UTC

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.