Higher Logic incident

Thrive Marketing Enterprise (Real Magnet) partial sending issue

Major Resolved View vendor source →

Higher Logic experienced a major incident on August 1, 2025 affecting Marketing Enterprise (Real Magnet), lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 02:11 PM UTC
Resolved
Aug 01, 2025, 02:28 PM UTC
Duration
17m
Detected by Pingoru
Aug 01, 2025, 02:11 PM UTC

Affected components

Marketing Enterprise (Real Magnet)

Update timeline

  1. investigating Aug 01, 2025, 02:11 PM UTC

    We are currently investigating this issue.

  2. resolved Aug 01, 2025, 02:28 PM UTC

    This incident has been resolved.