HeyTaco Outage History

HeyTaco is up right now

HeyTaco had 10 outages in the last 2 years totaling 108h 4m of downtime, averaging 0.4 incidents per month.

There were 10 HeyTaco outages since February 5, 2025 totaling 108h 4m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: heytaco.statuspage.io

Minor September 8, 2026

Isolated issue affecting a subset of MS Teams Users

Detected by Pingoru
Sep 08, 2026, 05:35 PM UTC
Resolved
Sep 09, 2026, 01:16 PM UTC
Duration
19h 41m
Affected: HeyTaco Bot
Timeline · 3 updates
  1. investigating Sep 08, 2026, 05:35 PM UTC

    We are currently investigating this issue.

  2. identified Sep 08, 2026, 07:27 PM UTC

    The issue has been caused by Microsoft Teams outage on 9/4/2026. As a result, some HeyTaco for Microsoft Teams users are experiencing issues related to the original issue. This issue has been scoped to a small subset of customers and we are working with them directly to resolve it.

  3. resolved Sep 09, 2026, 01:16 PM UTC

    The issue has been resolved and HeyTaco for MS Teams for all customers is operational.

Read the full incident report →

Notice June 22, 2026

HeyTaco for Microsoft Teams is currently unavailable.

Detected by Pingoru
Jun 22, 2026, 03:03 PM UTC
Resolved
Jun 22, 2026, 03:19 PM UTC
Duration
15m
Affected: HeyTaco Bot
Timeline · 3 updates
  1. investigating Jun 22, 2026, 03:03 PM UTC

    We are currently investigating the issue.

  2. investigating Jun 22, 2026, 03:18 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 22, 2026, 03:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 24, 2026

HeyTaco Teams Degraded Bot Performance

Detected by Pingoru
Mar 24, 2026, 05:43 PM UTC
Resolved
Mar 24, 2026, 08:29 PM UTC
Duration
2h 46m
Affected: HeyTaco Bot
Timeline · 3 updates
  1. investigating Mar 24, 2026, 05:43 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 24, 2026, 08:10 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 24, 2026, 08:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 8, 2026

HeyTaco Slack Degraded Performance

Detected by Pingoru
Jan 08, 2026, 10:02 PM UTC
Resolved
Jan 08, 2026, 11:06 PM UTC
Duration
1h 3m
Affected: HeyTaco Web AppHeyTaco Bot
Timeline · 3 updates
  1. investigating Jan 08, 2026, 10:02 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 08, 2026, 11:05 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 08, 2026, 11:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

HeyTaco Outage

Detected by Pingoru
Nov 18, 2025, 01:36 PM UTC
Resolved
Nov 18, 2025, 03:34 PM UTC
Duration
1h 58m
Affected: HeyTaco WebsiteHeyTaco Web AppHeyTaco Bot
Timeline · 5 updates
  1. investigating Nov 18, 2025, 01:36 PM UTC

    We are currently experiencing an issue affecting all HeyTaco services on Slack and Microsoft Teams. Our team is actively investigating and monitoring the situation. We will provide updates as more information becomes available.

  2. investigating Nov 18, 2025, 03:19 PM UTC

    Issues with the website and web app have been resolved, but the outage continues to affect the HeyTaco bot on Slack and Microsoft Teams.

  3. investigating Nov 18, 2025, 03:20 PM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 18, 2025, 03:33 PM UTC

    The outage has been resolved. We will continue to monitor for any ongoing issues.

  5. resolved Nov 18, 2025, 03:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025

HeyTaco Slack Outage

Detected by Pingoru
Oct 20, 2025, 09:00 AM UTC
Resolved
Oct 20, 2025, 09:00 AM UTC
Duration
–
Timeline · 1 update
  1. resolved Oct 20, 2025, 12:40 PM UTC

    On October 20, 2025, HeyTaco for Slack experienced an outage from 4:59 AM to 8:14 AM ET due to a widespread incident affecting one of our cloud providers. During this time, HeyTaco’s web app and Slack bot were temporarily unavailable for all users. Service was fully restored once our cloud provider resolved the underlying issue. We’re continuing to monitor performance closely and remain in contact with our cloud provider to understand the root cause and help prevent similar disruptions in the future. We sincerely apologize for the interruption and appreciate your patience while service was restored. — The HeyTaco Team 🌮

Read the full incident report →

Critical July 5, 2025

HeyTaco Teams Bot Outage

Detected by Pingoru
Jul 05, 2025, 01:28 AM UTC
Resolved
Jul 07, 2025, 03:21 PM UTC
Duration
2d 13h
Affected: HeyTaco Bot
Timeline · 3 updates
  1. investigating Jul 05, 2025, 01:28 AM UTC

    There is an issue with the HeyTaco Teams bot affecting tacos being saved. We are currently investigating the issue.

  2. investigating Jul 06, 2025, 03:48 PM UTC

    We are currently experiencing an issue affecting HeyTaco services within Microsoft Teams due to a broader disruption impacting third-party applications. Our team is actively investigating and monitoring the situation. We will provide updates as more information becomes available.

  3. resolved Jul 07, 2025, 03:21 PM UTC

    This incident has been resolved, and tacos are being tracked on HeyTaco for Microsoft Teams.

Read the full incident report →

Critical June 10, 2025

Slack App Outage

Detected by Pingoru
Jun 10, 2025, 07:52 PM UTC
Resolved
Jun 11, 2025, 12:10 AM UTC
Duration
4h 18m
Affected: HeyTaco Web AppHeyTaco Bot
Timeline · 4 updates
  1. investigating Jun 10, 2025, 07:52 PM UTC

    The HeyTaco for Slack app is down due to the global Heroku outage: https://cybersecuritynews.com/global-heroku-outage/ We are currently working to resolve the issue.

  2. investigating Jun 10, 2025, 09:59 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 11, 2025, 12:10 AM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 11, 2025, 12:10 AM UTC

    On June 10, 2025, HeyTaco experienced an outage from 3:45 PM to 5:56 PM ET due to a widespread incident affecting Heroku, our hosting provider. During this time, HeyTaco was intermittently unavailable for all users. Service was fully restored once Heroku resolved the underlying issue on their end. We’re continuing to monitor performance closely, and we’re in contact with Heroku to better understand the root cause and prevent future disruptions. Thanks for your patience, and we’re sorry for the interruption. — The HeyTaco Team 🌮

Read the full incident report →

Notice February 5, 2025

HeyTaco Outage on Microsoft Teams

Detected by Pingoru
Feb 05, 2025, 09:37 PM UTC
Resolved
Feb 06, 2025, 01:45 PM UTC
Duration
16h 7m
Affected: HeyTaco Web App
Timeline · 3 updates
  1. investigating Feb 05, 2025, 09:37 PM UTC

    We are currently experiencing an outage affecting HeyTaco on Microsoft Teams. Due to a database overload, some pages are failing to load, preventing users from accessing HeyTaco as expected. Our team is actively investigating the issue and working on a resolution. We will provide updates as soon as we have more information. We apologize for the inconvenience and appreciate your patience.

  2. investigating Feb 05, 2025, 11:47 PM UTC

    The issue has now been resolved. All HeyTaco for Microsoft Teams pages are accessible to all users.

  3. resolved Feb 06, 2025, 01:45 PM UTC

    This incident has been resolved.

Read the full incident report →