HeyTaco incident

HeyTaco Outage

Critical Resolved View vendor source →

HeyTaco experienced a critical incident on November 18, 2025 affecting HeyTaco Website and HeyTaco Web App and 1 more component, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:36 PM UTC
Resolved
Nov 18, 2025, 03:34 PM UTC
Duration
1h 58m
Detected by Pingoru
Nov 18, 2025, 01:36 PM UTC

Affected components

HeyTaco WebsiteHeyTaco Web AppHeyTaco Bot

Update timeline

  1. investigating Nov 18, 2025, 01:36 PM UTC

    We are currently experiencing an issue affecting all HeyTaco services on Slack and Microsoft Teams. Our team is actively investigating and monitoring the situation. We will provide updates as more information becomes available.

  2. investigating Nov 18, 2025, 03:19 PM UTC

    Issues with the website and web app have been resolved, but the outage continues to affect the HeyTaco bot on Slack and Microsoft Teams.

  3. investigating Nov 18, 2025, 03:20 PM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 18, 2025, 03:33 PM UTC

    The outage has been resolved. We will continue to monitor for any ongoing issues.

  5. resolved Nov 18, 2025, 03:34 PM UTC

    This incident has been resolved.