Heymarket Outage History

Heymarket is up right now

Pingoru has recorded 50 incidents for Heymarket: 6 in the last 12 months and 1 in the last 90 days.

Source: status.heymarket.com

50incidents recorded
6last 12 months
1last 90 days
2 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Heymarket in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202611 of 744 (0%)
June 202629 of 720 (1%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202611 of 720 (0%)
October 202600 of 511 (0%)

Incidents, newest first

Minor September 9, 2026 SMS Delivery Failures from a Subset of AT&T Numbers in the United States 51m Messaging, Twilio SMS, Twilio MMS

Started Sep 09, 2026, 07:36 PM UTC· resolved Sep 09, 2026, 08:28 PM UTC

  1. identified Sep 09, 2026, 07:36 PM UTC

    Customers may be experiencing SMS delivery failures from a subset of phone numbers to AT&T network subscribers in the United States. Our Carrier Team has identified the cause and is working to resolve the issue. We will provide another update as soon as more information becomes available.

  2. identified Sep 09, 2026, 07:36 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 09, 2026, 08:47 PM UTC

    We have observed a recovery in SMS delivery from a subset of phone numbers to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Sep 09, 2026, 10:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 11, 2026 Degraded performance on Salesforce integration 57m Integrations

Started Jun 11, 2026, 10:35 PM UTC· resolved Jun 11, 2026, 11:32 PM UTC

  1. investigating Jun 11, 2026, 10:35 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 11, 2026, 11:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 10, 2026 Messaging Service Interruption 8h 22m Public API, Messaging

Started Jun 10, 2026, 01:49 PM UTC· resolved Jun 10, 2026, 10:12 PM UTC

  1. investigating Jun 10, 2026, 01:49 PM UTC

    We are currently investigating the issue with failed messaging.

Read the full incident report →

Notice May 12, 2026 API issue affecting integrations with HubSpot, Salesforce, and Microsoft Teams 1h 21m Integrations

Started May 12, 2026, 06:42 PM UTC· resolved May 12, 2026, 08:03 PM UTC

  1. investigating May 12, 2026, 06:42 PM UTC

    We are investigating an issue affecting our integrations with HubSpot, Salesforce, and Microsoft Teams. Customers using these integrations may experience intermittent disruptions. Our engineering team is actively working to identify the cause and restore stability.

  2. resolved May 12, 2026, 08:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 2, 2025 Delay in processing incoming messages 1h 31m Messaging

Started Dec 02, 2025, 08:04 PM UTC· resolved Dec 02, 2025, 09:35 PM UTC

  1. identified Dec 02, 2025, 08:04 PM UTC

    We have identified a delay in processing incoming messages. Our engineering team is working on a fix.

  2. resolved Dec 02, 2025, 09:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 11, 2025 Service Interruption 1h 14m Web App (app.heymarket.com)

Started Nov 11, 2025, 07:02 PM UTC· resolved Nov 11, 2025, 08:17 PM UTC

  1. investigating Nov 11, 2025, 07:02 PM UTC

    We are currently investigating this issue.

  2. identified Nov 11, 2025, 07:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 11, 2025, 07:58 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Nov 11, 2025, 08:01 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Nov 11, 2025, 08:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 SMS Delivery Delays and Failures to AT&T Network in the US for a Subset of 10 Digit Long Codes 5h 33m Messaging

Started Oct 20, 2025, 06:07 PM UTC· resolved Oct 20, 2025, 11:40 PM UTC

  1. investigating Oct 20, 2025, 06:07 PM UTC

    Carrier is reporting SMS delivery delays when sending messages to AT&T US Network via a subset of 10DLC long codes that is impacting a subset of users.

  2. investigating Oct 20, 2025, 11:29 PM UTC

    This incident has been resolved.

  3. investigating Oct 20, 2025, 11:40 PM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 20, 2025, 11:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 Carrier Service Incident 15h 39m Messaging

Started Oct 20, 2025, 07:26 AM UTC· resolved Oct 20, 2025, 11:06 PM UTC

  1. investigating Oct 20, 2025, 07:04 PM UTC

    We are currently tracking an upstream provider incident that is impacting a subset of users. The issue has been identified as stemming from an underlying infrastructure problem within a major cloud provider’s U.S. region.

  2. identified Oct 20, 2025, 07:05 PM UTC

    A fix has been identified by the carrier and is currently being worked on and monitored.

  3. monitoring Oct 20, 2025, 07:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2025, 11:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 12, 2025 Heymarket.com down due to Cloudfare outage 1h 17m

Started Jun 12, 2025, 07:05 PM UTC· resolved Jun 12, 2025, 08:22 PM UTC

  1. monitoring Jun 12, 2025, 07:05 PM UTC

    Cloudflare is currently investigating an outage that is preventing Heymarket.com’s marketing site from loading. https://www.cloudflarestatus.com/incidents/25r9t0vz99rp

  2. resolved Jun 12, 2025, 08:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 4, 2025 Degraded performance with web application 29m Web App (app.heymarket.com)

Started Feb 04, 2025, 09:00 PM UTC· resolved Feb 04, 2025, 09:30 PM UTC

  1. investigating Feb 04, 2025, 09:00 PM UTC

    We are currently identifying the root cause

  2. resolved Feb 04, 2025, 09:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 13, 2025 Scheduled Jobs Issue 19h 26m Public API, Messaging

Started Jan 13, 2025, 05:56 PM UTC· resolved Jan 14, 2025, 01:23 PM UTC

  1. investigating Jan 13, 2025, 05:56 PM UTC

    We are currently experiencing an issue with scheduled jobs which is affecting services like contact imports, scheduled messages, campaigns, and chat exports. We are actively investigating the problem.

  2. investigating Jan 13, 2025, 10:00 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 13, 2025, 10:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 14, 2025, 01:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 2, 2024 Incoming Messages Not Received from Certain Carriers 3d Web App (app.heymarket.com)

Started Dec 02, 2024, 05:14 PM UTC· resolved Dec 05, 2024, 05:55 PM UTC

  1. investigating Dec 02, 2024, 05:14 PM UTC

    We are currently experiencing an intermittent issue where some incoming messages from certain carriers are not appearing in the web application. We are actively investigating the problem.

  2. investigating Dec 03, 2024, 12:11 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 05, 2024, 05:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 20, 2024 Campaigns - Message not sending 29m Web App (app.heymarket.com)

Started Nov 20, 2024, 05:17 PM UTC· resolved Nov 20, 2024, 05:47 PM UTC

  1. identified Nov 20, 2024, 05:17 PM UTC

    A problem with the message queue is preventing messages from being sent through Campaigns. We are working on a fix.

  2. identified Nov 20, 2024, 05:47 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 20, 2024, 05:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 14, 2024 Slow Response Times with Heymarket Search 1h 21m Web App (app.heymarket.com)

Started Nov 14, 2024, 08:15 PM UTC· resolved Nov 14, 2024, 09:36 PM UTC

  1. identified Nov 14, 2024, 08:15 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Nov 14, 2024, 09:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 13, 2024 Contact Search Functionality Issue 1h 20m Web App (app.heymarket.com)

Started Nov 13, 2024, 06:53 PM UTC· resolved Nov 13, 2024, 08:14 PM UTC

  1. investigating Nov 13, 2024, 06:53 PM UTC

    We are currently experiencing a known issue with contact search that affects all related features, including list details where only phone numbers are displayed. Our engineering team is actively working to resolve this issue.

  2. resolved Nov 13, 2024, 08:14 PM UTC

    This incident has been resolved.

Read the full incident report →