Is Hex PM down?
Last checked 2m agoNo incidents right now.
Hex PM is operational right now. Last checked 2m ago; the most recent incident resolved 58d ago.
Real-time Hex PM status, recent outages, and incident history: pulled directly from Hex PM's official status page at status.hex.pm every 5 minutes. Pingoru tracks 6 Hex PM services and has captured 2 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Hex PM reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Hex.pm Website & APIPrivate repository (organizations)Private HexDocs (organizations)
Timeline · 5 updates
- investigating · Jul 29, 2026, 06:45 PM UTC
We are currently investigating this issue.
- identified · Jul 29, 2026, 06:58 PM UTC
The hex.pm website and API are unavailable. The cause is a surge of automated traffic against package file preview pages, which exhausted memory on the web servers and took them out of rotation. We are applying mitigations now. Public package downloads and hexdocs.pm are not affected. Private package downloads and private documentation that triggers reauthentication will currently fail due to the website and API outage.
- monitoring · Jul 29, 2026, 07:12 PM UTC
hex.pm and the API are responding normally again as of 19:11 UTC. The cause was a surge of automated traffic against package file preview pages, which exhausted memory on the web servers. We have blocked that traffic at the edge and raised capacity limits. Package file preview pages are temporarily returning errors while the block is in place.
- monitoring · Jul 29, 2026, 07:20 PM UTC
We are continuing to monitor for any further issues.
- resolved · Jul 29, 2026, 07:57 PM UTC
hex.pm and the API have been stable since 19:11 UTC, and package file preview pages have been serving normally since 19:36 UTC. The cause was a sustained flood of automated traffic against package file preview pages. Because each of those requests unpacks a package archive, the volume exhausted memory on the web servers and took them out of rotation, which is why the site returned errors. We have put rate limiting in place at the edge and raised capacity limits. The traffic is still arriving and is being rate limited. We are continuing to monitor.
Latest: hex.pm and the API have been stable since 19:11 UTC, and package file preview pages have been serving normally since 19:36 UTC. The cause was a sustained flood of automated traffic…
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Incident record
Since April 2026 · Statuspage by Atlassian · 6 components checked every 5 minutesThe longest incident in the last year, Outage on July 29, 2026, ran for 72 minutes. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- Hex.pm Website & API1
- Private HexDocs (organizations)1
- Private repository (organizations)1
Latest incidents
- Outage
We are currently investigating this issue.
- Database maintenance
Database maintenance is expected to take <20 minutes with a few minutes of full outage.
- Fastly outage
Our CDN provider, Fastly, is experiencing degraded performance in some of their PoP datacenters. The incident is affecting https://repo.hex.pm and…
- Outage ResolvedStarted Jul 29, 2026, 06:45 PM UTC · Resolved Jul 29, 2026, 07:57 PM UTC · 1h 12m