Hetzner experienced a minor incident on August 25, 2026 affecting Cloud (Load Balancer), lasting 5h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud (Load Balancer)
Update timeline
- scheduled Aug 21, 2026, 01:00 PM UTC
We will be performing routine maintenance work on Load Balancers in HEL & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.
- identified Aug 25, 2026, 07:00 AM UTC
We will be performing routine maintenance work on Load Balancers in HEL & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.