Hetzner incident

Backbone connection fault between Frankfurt - Helsinki

Hetzner experienced a minor incident on August 21, 2026 affecting Network (Backbone), lasting 6d 23h. The incident has been resolved; the full update timeline is below.

Started: Aug 21, 2026, 12:23 PM UTC
Resolved: Aug 28, 2026, 12:13 PM UTC
Duration: 6d 23h
Detected by Pingoru: Aug 21, 2026, 12:23 PM UTC

Affected components

Network (Backbone)

Update timeline

identified Aug 21, 2026, 12:24 PM UTC

We are currently experiencing a fault in the backbone connection between Frankfurt - Helsinki. This may lead to brief latency issues. Please bear with us. As soon as more information is available, we will post it here. We apologize for any inconvenience. Thank you for your understanding.
investigating Aug 23, 2026, 07:53 PM UTC

We are currently experiencing a fault in the backbone connection between Frankfurt - Helsinki. This may lead to brief latency issues. Please bear with us. As soon as more information is available, we will post it here. We apologize for any inconvenience. Thank you for your understanding.
investigating Aug 23, 2026, 07:58 PM UTC

We are currently experiencing a fault in the backbone connection between Frankfurt - Helsinki. This may lead to brief latency issues. Please bear with us. As soon as more information is available, we will post it here. We apologize for any inconvenience. Thank you for your understanding.