Hetzner experienced a minor incident on August 21, 2026 affecting Cloud (Load Balancer), lasting 3h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- scheduled Aug 17, 2026, 01:38 PM UTC
We will be performing routine maintenance work on Load Balancers in ASH & HEL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.
- scheduled Aug 20, 2026, 07:02 AM UTC
We will be performing routine maintenance work on Load Balancers in ASH & HEL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.
- identified Aug 21, 2026, 07:01 AM UTC
We will be performing routine maintenance work on Load Balancers in ASH & HEL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.