Hetzner experienced a minor incident on July 13, 2026 affecting Cloud (Load Balancer), lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- scheduled Jul 09, 2026, 09:55 AM UTC
We will be performing routine maintenance work on Load Balancers in all locations. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.
- scheduled Jul 09, 2026, 09:57 AM UTC
We will be performing routine maintenance work on Load Balancers in all locations. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.
- identified Jul 13, 2026, 08:00 AM UTC
We will be performing routine maintenance work on Load Balancers in all locations. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.
- resolved Jul 13, 2026, 10:13 AM UTC
We will be performing routine maintenance work on Load Balancers in all locations. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.