Hetzner incident

Limited availability of cloud instances

Started
Apr 28, 2026, 06:00 AM UTC
Resolved
Ongoing
Duration
● 5d 19h
Detected by Pingoru
Apr 28, 2026, 06:00 AM UTC

Update timeline

  1. identified Apr 28, 2026, 05:02 AM UTC

    Due to the continuing high demand and the limited availability of required hardware components, the provisioning of cloud servers at our locations is currently only possible to a limited extent. Given this situation, we are currently required to restrict the creation of new cloud servers for both new customers and some of our existing customers. The selection of affected existing customers is made at random. Unfortunately, it is not possible to individually influence or prioritize specific requests. We are continuously monitoring the situation and working intensively to expand capacity. More details can be found in this article: https://docs.hetzner.com/cloud/general/faq#why-can-cloud-instances-occasionally-not-be-ordered Thank you very much for your understanding.

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