Hetzner is currently experiencing a minor incident affecting Cloud (Cloud Server), which began 51d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Apr 28, 2026, 05:02 AM UTC
Due to the continuing high demand and the limited availability of required hardware components, the provisioning of cloud servers at our locations is currently only possible to a limited extent. Given this situation, we are currently required to restrict the creation of new cloud servers for both new customers and some of our existing customers. The selection of affected existing customers is made at random. Unfortunately, it is not possible to individually influence or prioritize specific requests. We are continuously monitoring the situation and working intensively to expand capacity. More details can be found in this article: https://docs.hetzner.com/cloud/general/faq#why-can-cloud-instances-occasionally-not-be-ordered Thank you very much for your understanding.
- identified May 18, 2026, 09:51 AM UTC
Due to the continuing high demand and the limited availability of required hardware components, the provisioning of cloud servers at our locations is currently only possible to a limited extent. Given this situation, we are currently required to restrict the creation of new cloud servers for both new customers and some of our existing customers. The selection of affected existing customers is made at random. Unfortunately, it is not possible to individually influence or prioritize specific requests. We are continuously monitoring the situation and working intensively to expand capacity. More details can be found in this article: https://docs.hetzner.com/cloud/general/faq#why-can-cloud-instances-occasionally-not-be-ordered Thank you very much for your understanding.