Hetzner incident

Restriction of SSL and domain support via telephone

Minor Ongoing View vendor source →

Hetzner is currently experiencing a minor incident affecting Support, which began 748d ago. The vendor's full update timeline is below.

Started
Apr 29, 2024, 10:00 AM UTC
Resolved
Ongoing
Duration
● 747d 15h
Detected by Pingoru
Apr 29, 2024, 10:00 AM UTC

Affected components

Support

Update timeline

  1. identified Apr 30, 2024, 09:31 AM UTC

    Currently the wait times are longer than normal for questions about ssl-certificates and domain registrations. For this reason, we cannot provide telephone support at this time. Therefore, please contact the domain and ssl-support team by logging onto your customer account and creating a support ticket. Thank you for your understanding.