HetrixTools experienced a minor incident on March 30, 2026 affecting Blacklist Monitoring, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 30, 2026, 07:39 PM UTC
We're currently investigating issues that are affecting our Blacklist Monitoring Queue.
- identified Mar 30, 2026, 09:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 30, 2026, 09:45 PM UTC
A fix has now been implemented, and we're slowly restarting the microservices powering the Blacklist Monitoring Queue.
- monitoring Mar 30, 2026, 09:47 PM UTC
The queue has a big backlog to process, so it will take some time for it to catch up and process monitors in real time, as it does when healthy. We'll provide further updates here as this process advances.
- monitoring Mar 30, 2026, 10:48 PM UTC
The queue backlog is now at 50% of its level when processing was resumed. We'll follow up with another update once it's fully caught up.
- resolved Mar 30, 2026, 11:43 PM UTC
The backlog has now been fully processed, and the Blacklist Monitoring Queue is now running healthy as expected.