HetrixTools incident

Microsoft SNDS API Increased Errors

Notice Resolved View vendor source →

HetrixTools experienced a notice incident on June 18, 2026 affecting Blacklist Monitoring, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 02:40 PM UTC
Resolved
Jun 19, 2026, 03:03 PM UTC
Duration
1d
Detected by Pingoru
Jun 18, 2026, 02:40 PM UTC

Affected components

Blacklist Monitoring

Update timeline

  1. investigating Jun 18, 2026, 02:40 PM UTC

    We're investigating a significant increase in API failures when fetching blacklisting data from the Microsoft SNDS platform. This may cause delayed blacklisting/delisting notices on the Microsoft SNDS blacklists.

  2. identified Jun 19, 2026, 07:57 AM UTC

    The issue has been identified: Microsoft SNDS silently changed how its API responds to data requests, breaking most of our SNDS data sync integration. We're currently working on implementing a fix for this issue and forcing a new data sync after.

  3. monitoring Jun 19, 2026, 09:29 AM UTC

    A fix has now been implemented, and we're monitoring the situation further. The SNDS system is fully working as expected now.

  4. resolved Jun 19, 2026, 03:03 PM UTC

    The issue has now been resolved. The SNDS system is fully working as expected now.