Helpwise incident

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Critical Resolved View vendor source →

Helpwise experienced a critical incident on February 26, 2025 affecting HelpCenter, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2025, 04:38 PM UTC
Resolved
Feb 26, 2025, 04:44 PM UTC
Duration
6m
Detected by Pingoru
Feb 26, 2025, 04:38 PM UTC

Affected components

HelpCenter

Update timeline

  1. identified Feb 26, 2025, 04:38 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Feb 26, 2025, 04:44 PM UTC

    This incident has been resolved.