HelpSpot incident

HelpSpot Hosted Email Is Currently Experiencing Connectivity Issues

Minor Resolved View vendor source →

HelpSpot experienced a minor incident on July 11, 2025, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2025, 02:15 PM UTC
Resolved
Jul 11, 2025, 02:22 PM UTC
Duration
7m
Detected by Pingoru
Jul 11, 2025, 02:15 PM UTC

Update timeline

  1. investigating Jul 11, 2025, 02:15 PM UTC

    We are currently investigating this incident. This only affects @[helpspotmail.com](http://helpspotmail.com) addresses..

  2. monitoring Jul 11, 2025, 02:17 PM UTC

    We have implemented a fix and we are monitoring email connectivity.

  3. resolved Jul 11, 2025, 02:22 PM UTC

    This incident has been resolved..