HelloSpoke incident

Notify Service Disruption

Major Resolved View vendor source →

HelloSpoke experienced a major incident on January 25, 2022 affecting Phone Escalations and Login and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2022, 06:58 PM UTC
Resolved
Jan 25, 2022, 07:23 PM UTC
Duration
24m
Detected by Pingoru
Jan 25, 2022, 06:58 PM UTC

Affected components

Phone EscalationsLoginSchedulingReportingTeam ManagementEmail Notifications

Update timeline

  1. investigating Jan 25, 2022, 06:58 PM UTC

    We're experiencing a large scale outage related to internet failure. Service may be intermittent while we work through resolving the issue. We appreciate your patience and apologize for the inconvenience.

  2. resolved Jan 25, 2022, 07:23 PM UTC

    This incident has been resolved.