HelloSpoke incident

HelloSpoke Outage

Critical Resolved View vendor source →

HelloSpoke experienced a critical incident on May 10, 2022 affecting Phone Escalations and Inbound Dialing and 1 more component, lasting 4h 14m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2022, 02:00 PM UTC
Resolved
May 10, 2022, 06:14 PM UTC
Duration
4h 14m
Detected by Pingoru
May 10, 2022, 02:00 PM UTC

Affected components

Phone EscalationsInbound DialingSMS EscalationsOutbound DialingLoginSchedulingReportingTeam ManagementEmail Notifications

Update timeline

  1. investigating May 10, 2022, 06:13 PM UTC

    We are currently investigating this issue.

  2. investigating May 10, 2022, 06:14 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 10, 2022, 06:14 PM UTC

    This incident has been resolved.