HelloAsso incident

Indisponibilité HelloAsso

Major Resolved View vendor source →

HelloAsso experienced a major incident on November 18, 2025 affecting Paiement and Moteur de recherche and 1 more component, lasting 18h 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:22 PM UTC
Resolved
Nov 19, 2025, 08:14 AM UTC
Duration
18h 51m
Detected by Pingoru
Nov 18, 2025, 01:22 PM UTC

Affected components

PaiementMoteur de rechercheEspace utilisateur

Update timeline

  1. identified Nov 18, 2025, 01:22 PM UTC

    Indisponibilité HelloAsso liée à un incident majeur chez notre prestataire CloudFlare

  2. identified Nov 19, 2025, 08:10 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 19, 2025, 08:14 AM UTC

    L'incident est résolu depuis le 18/11 15h45