Helius incident

[Cloudflare Outage] Intermittent account creation and login errors

Notice Resolved View vendor source →

Helius experienced a notice incident on June 12, 2025, lasting 5h 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:34 PM UTC
Resolved
Jun 12, 2025, 11:51 PM UTC
Duration
5h 17m
Detected by Pingoru
Jun 12, 2025, 06:34 PM UTC

Update timeline

  1. investigating Jun 12, 2025, 06:34 PM UTC

    We are investigating an issue with project sign-ups and logins.

  2. investigating Jun 12, 2025, 06:35 PM UTC

    Users may be unable to log in, log out, or create new projects. This issue is most likely related to the current Cloudflare outages.

  3. monitoring Jun 12, 2025, 06:52 PM UTC

    Due to an ongoing Cloudflare outage, users may experience intermittent issues with account creation or login. RPC, API, and webhook services are not impacted.

  4. resolved Jun 12, 2025, 11:51 PM UTC

    This incident has been resolved.