Heart Internet incident

Cluster 47 (web16, 17, 18, 19) is down

Major Resolved View vendor source →

Heart Internet experienced a major incident on September 1, 2026 affecting Shared Hosting Servers (Cluster 47 (web16, 17, 18, 19)), lasting 4h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 06:18 AM UTC
Resolved
Sep 01, 2026, 10:33 AM UTC
Duration
4h 14m
Detected by Pingoru
Sep 01, 2026, 06:18 AM UTC

Affected components

Shared Hosting Servers (Cluster 47 (web16, 17, 18, 19))

Update timeline

  1. investigating Sep 01, 2026, 06:18 AM UTC

    Cluster 47 (web16, 17, 18, 19) went down.

  2. resolved Sep 01, 2026, 07:04 AM UTC

    Cluster 47 (web16, 17, 18, 19) recovered.

  3. resolved Sep 01, 2026, 09:53 AM UTC

    Cluster 47 (web16, 17, 18, 19) recovered.

  4. resolved Sep 01, 2026, 10:33 AM UTC

    Cluster 47 (web16, 17, 18, 19) recovered.