Heap.io incident

Incoming data is delayed for customers in US. Both the Heap app and Connect are impacted.

Minor Ongoing View vendor source →

Heap.io is currently experiencing a minor incident affecting App and Heap Connect and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 20, 2026, 05:10 PM UTC
Resolved
Ongoing
Duration
● 1h 48m
Detected by Pingoru
Jun 20, 2026, 05:10 PM UTC

Affected components

AppHeap ConnectIntegrations - Destinations

Update timeline

  1. identified Jun 20, 2026, 05:10 PM UTC

    No data has been lost. We are working on a fix

  2. identified Jun 20, 2026, 06:06 PM UTC

    We continue to work on a fix for this issue