Heap.io experienced a minor incident on November 24, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Nov 24, 2025, 04:30 AM UTC
Nov 23, 20:30 PST Completed - The scheduled maintenance has been completed. Nov 23, 20:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 20, 19:25 PST Scheduled - We will be performing a routine infrastructure upgrade during this window. You may experience brief interruptions in app availability and brief delays in data availability. Data collection will continue uninterrupted. Thank you for your understanding.