Health Gorilla experienced a notice incident on January 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 16, 2025, 05:27 PM UTC
Beginning at 06:20amEST, the Health Gorilla Production system was experiencing slow responses, and eventually had six 2-minute outages. The issue was identified by our infra team and was resolved by 08:20amEST. Further changes were made that evening to prevent this issue in the future. You may have experienced brief issues with attempting to log in or use the portal, or to make API calls. Those should all be resolved.