Health Gorilla incident

API Slowdown incident 2025-01-13 - 2025-01-22

Notice Resolved View vendor source →

Health Gorilla experienced a notice incident on January 22, 2025 affecting API Server, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2025, 10:40 PM UTC
Resolved
Jan 24, 2025, 03:37 PM UTC
Duration
1d 16h
Detected by Pingoru
Jan 22, 2025, 10:40 PM UTC

Affected components

API Server

Update timeline

  1. identified Jan 22, 2025, 10:40 PM UTC

    Health Gorilla has identified an issue that is slowing down response times for our FHIR API calls. the issue is sporadic, and our infra team is monitoring the issue and ensuring that servers with slow response rates are cycled out. You may experience longer than expected response times for APIs, and possibly a 5xx-level response if the API does not respond within the timeout period. This status will be updated when the issue is resolved, or when any updates become available.

  2. resolved Jan 24, 2025, 03:37 PM UTC

    This incident has been resolved.