Health Gorilla incident

Slow Response Times

Notice Resolved View vendor source →

Health Gorilla experienced a notice incident on February 12, 2025 affecting Web Portal, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 04:38 PM UTC
Resolved
Feb 12, 2025, 04:52 PM UTC
Duration
13m
Detected by Pingoru
Feb 12, 2025, 04:38 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Feb 12, 2025, 04:38 PM UTC

    As of 8:30 am PST, Health Gorilla's web portal is experiencing longer response times. As a result, we are aware of the issue and are in the process of identifying the solution to the longer than expected response times.

  2. resolved Feb 12, 2025, 04:52 PM UTC

    As of 8:49 am PST, Health Gorilla's web portal's long response times have been restored to normal.