Health Gorilla experienced a minor incident on March 21, 2025 affecting Web Portal, lasting 3h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Web Portal
Update timeline
- investigating Mar 21, 2025, 03:02 PM UTC
As of 7:00 am PST, Health Gorilla's web portal is experiencing longer response times. As a result, we are aware of the issue and are in the process of identifying the solution to the longer than expected response times.
- resolved Mar 21, 2025, 06:56 PM UTC
System response time is now at normal levels.