Hang incident

Degraded performance — upstream AI provider outage

Major Resolved View vendor source →

Hang experienced a major incident on May 15, 2026 affecting Hang Copilot and Analytics, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 12:25 AM UTC
Resolved
May 15, 2026, 02:06 AM UTC
Duration
1h 40m
Detected by Pingoru
May 15, 2026, 12:25 AM UTC

Affected components

Hang CopilotAnalytics

Update timeline

  1. identified May 15, 2026, 12:25 AM UTC

    We're currently experiencing degraded service due to an outage at an upstream AI provider. Requests routed through the affected provider may fail, time out, or return errors. Our systems are operational; the disruption is external.

  2. resolved May 15, 2026, 02:06 AM UTC

    This incident has been resolved.