Handpoint incident

Worldpay/Vantiv is down

Major Resolved View vendor source →

Handpoint experienced a major incident on December 5, 2025 affecting Current status by Acquirer (Worldpay/Vantiv), lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:03 AM UTC
Resolved
Dec 05, 2025, 09:19 AM UTC
Duration
15m
Detected by Pingoru
Dec 05, 2025, 09:03 AM UTC

Affected components

Current status by Acquirer (Worldpay/Vantiv)

Update timeline

  1. investigating Dec 05, 2025, 09:03 AM UTC

    Worldpay/Vantiv went down.

  2. resolved Dec 05, 2025, 09:19 AM UTC

    Worldpay/Vantiv recovered.