Handpoint incident

TNS returning an unusually high number of declines

Minor Resolved View vendor source →

Handpoint experienced a minor incident on September 24, 2026 affecting Current status by Acquirer (TNS), lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 04:55 PM UTC
Resolved
Sep 24, 2026, 05:41 PM UTC
Duration
46m
Detected by Pingoru
Sep 24, 2026, 04:55 PM UTC

Affected components

Current status by Acquirer (TNS)

Update timeline

  1. investigating Sep 24, 2026, 04:55 PM UTC

    Under investigation

  2. resolved Sep 24, 2026, 05:41 PM UTC

    TNS reports that the Interac incident has been resolved. We are now receiving approvals.