Handpoint incident
emerchantpay, Lloyds, and 2 other services are down
Handpoint experienced a major incident on December 22, 2025 affecting Current status by Acquirer (emerchantpay) and Current status by Acquirer (Lloyds) and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Current status by Acquirer (emerchantpay)Current status by Acquirer (Lloyds)Current status by Acquirer (Omnipay)Current status by Acquirer (Paystrax)
Update timeline
- investigating Dec 22, 2025, 06:59 AM UTC
emerchantpay, Lloyds, Omnipay, and 1 other resource went down.
- resolved Dec 22, 2025, 07:52 AM UTC
emerchantpay, Lloyds, Omnipay, and 1 other resource recovered.