Handpoint incident

TMS Analytics is failing to load the list of processed transactions

Minor Resolved View vendor source →

Handpoint experienced a minor incident on April 13, 2026 affecting Current status by Handpoint Application (Handpoint Transaction Feed API), lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 07:11 AM UTC
Resolved
Apr 13, 2026, 07:43 AM UTC
Duration
32m
Detected by Pingoru
Apr 13, 2026, 07:11 AM UTC

Affected components

Current status by Handpoint Application (Handpoint Transaction Feed API)

Update timeline

  1. investigating Apr 13, 2026, 07:11 AM UTC

    We are currently investigating an issue where TMS Analytics is failing to load the list of processed transactions. Our engineering team is working to restore service as quickly as possible. Note this is NOT affecting transaction processing nor transactionFeed API.

  2. resolved Apr 13, 2026, 07:43 AM UTC

    TMS Analytics is now fully operational and showing the history of processed transactions. We apologize for any inconvenience.