Groove incident

Customers Incorrectly presented with Demo Mailbox

Major Resolved View vendor source →

Groove experienced a major incident on May 22, 2019 affecting Web App and Inbox API, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2019, 01:52 PM UTC
Resolved
May 22, 2019, 02:14 PM UTC
Duration
22m
Detected by Pingoru
May 22, 2019, 01:52 PM UTC

Affected components

Web AppInbox API

Update timeline

  1. identified May 22, 2019, 01:52 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 22, 2019, 01:53 PM UTC

    Issue has been identified and a fix will be rolled out in a few moments.

  3. resolved May 22, 2019, 02:14 PM UTC

    This incident has been resolved.