Groove incident

Audit system errors causing degraded performance

Major Resolved View vendor source →

Groove experienced a major incident on April 11, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2026, 04:38 PM UTC
Resolved
Apr 11, 2026, 06:30 AM UTC
Duration
—
Detected by Pingoru
Apr 11, 2026, 04:38 PM UTC

Update timeline

  1. resolved Apr 11, 2026, 04:38 PM UTC

    Some operations including logins, ticket creation, contact updates, and email ingestion experienced intermittent failures. We identified and resolved an issue with an internal database table that had reached a storage capacity limit, which caused these operations to fail. The issue has been mitigated and services are returning to normal. Incoming emails are continuing to catch back up as we monitor the recovery.