Groove experienced a minor incident on August 8, 2019 affecting Reports API, lasting 6h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Reports API
Update timeline
- identified Aug 08, 2019, 08:09 AM UTC
We have received reports of errors in Reporting and are working on a fix. The problem is intermittent and refreshing the page after a short wait will normally delivery the numbers you are after.
- identified Aug 08, 2019, 02:13 PM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 08, 2019, 02:14 PM UTC
A fix has been applied and Errors rates have dropped to normal.