Groove incident

Intermittent API request failures

Major Resolved View vendor source →

Groove experienced a major incident on August 24, 2019 affecting Inbox API and Knowledge Bases, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2019, 10:48 AM UTC
Resolved
Aug 24, 2019, 11:17 AM UTC
Duration
28m
Detected by Pingoru
Aug 24, 2019, 10:48 AM UTC

Affected components

Inbox APIKnowledge Bases

Update timeline

  1. investigating Aug 24, 2019, 10:48 AM UTC

    We're experiencing intermittent access problems to Groove Application and Knowledge base pages. The issue being investigated and we will report back when it's resolved.

  2. resolved Aug 24, 2019, 11:17 AM UTC

    This incident has been resolved.