Groove incident

Intermittent outages on Groove Inbox & Knowledge base products

Major Resolved View vendor source →

Groove experienced a major incident on November 26, 2019 affecting Web App and Inbox API and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2019, 09:58 PM UTC
Resolved
Nov 26, 2019, 10:06 PM UTC
Duration
7m
Detected by Pingoru
Nov 26, 2019, 09:58 PM UTC

Affected components

Web AppInbox APIKnowledge Bases

Update timeline

  1. investigating Nov 26, 2019, 09:58 PM UTC

    We have received multiple reports of degraded performance and outages. We are currently investigating the issue.

  2. resolved Nov 26, 2019, 10:06 PM UTC

    This incident has been resolved.