Groove incident

Connectivity issue

Notice Resolved View vendor source →

Groove experienced a notice incident on May 30, 2020 affecting Web App and Inbox API and 1 more component, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2020, 11:25 AM UTC
Resolved
May 30, 2020, 02:00 PM UTC
Duration
2h 35m
Detected by Pingoru
May 30, 2020, 11:25 AM UTC

Affected components

Web AppInbox APIKnowledge BasesReports API

Update timeline

  1. investigating May 30, 2020, 01:25 PM UTC

    Groove application is not functional because of connectivity issues - we are investigating.

  2. monitoring May 30, 2020, 01:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 01, 2020, 08:58 AM UTC

    This incident has been resolved.